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<body style="font-family:'Helvetica Neue', Helvetica, Arial, Geneva, sans-serif; font-size: 12px;;"><div>Hey Igel,</div><div><br></div><div>
<blockquote type="cite" style="border-left: 2px solid blue; margin: 0 0 16px; padding: 8px 12px 8px 12px;">* could you hide the content team fields for our heaven tickets? Its a bit confusing<br>
</blockquote>This requires us switching to a new major version of Zammad (this adds the "Core Workflows" feature) which I don't have the time for currently. Possibly later, but I have to take first make sure our on-site infra works :)<br><blockquote type="cite" style="border-left: 2px solid blue; margin: 0 0 16px; padding: 8px 12px 8px 12px;">* The knowledge base is currently only readable as it seems -> is that intended?<br>
</blockquote>I've added KB edit rights to all of you. Please keep edits within the Team:Volunteers folder (or other folders in case you need to make more of them) as Zammad doesn't use proper rights management for the KB...<br><blockquote type="cite" style="border-left: 2px solid blue; margin: 0 0 16px; padding: 8px 12px 8px 12px;">* The domain should be imho support.mch2022.org instead of support.mch2021.org ^^<br>
</blockquote>I'm aware, but it's a low priority for me now. There's a redirect from 2022->2021 already on it as a fix for the time being.<br><blockquote type="cite" style="border-left: 2px solid blue; margin: 0 0 16px; padding: 8px 12px 8px 12px;">* Is there an option to not require a second name for contacts/users? That would make the handling of nick names much easier<br>
</blockquote>Sadly that's a uneditable field in Zammad. As a workaround I normally just add `-` as the surname (as is the case with my account as well).<br>
</div><br><div data-signature="true" data-signature-id="1"> Wouter<br><br>--<br><div>MCH2022 Team:Sysadmin</div>
<div>
<a href="https://wiki.mch2021.org/Team:Sysadmin" rel="nofollow noreferrer noopener" title="https://wiki.mch2021.org/Team:Sysadmin" target="_blank">https://wiki.mch2022.org/Team:Sysadmin</a><br>
</div>sysadmin@mch2021.org<br>--</div></body>
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